Safe Gaming Pledge

At jera7 Responsible Gaming
Our Top Priority

Jera7 believes gaming should be fun, not stressful. We stand by every player with real tools and support to help them stay in control.

18+
Age
Age Verified
24/7
Support Active
5+
Protection Tools
100%
Voluntary Control
🛡️
jera7 Responsible Gaming Charter We place every player's mental wellbeing and financial safety above the enjoyment of gaming.
18+ Verification Self-Exclusion Betting Limits

Keep Gaming Fun, Always

Responsible Gaming It's more than following rules — it's a mindset. At jera7, we want every player to enjoy gaming as entertainment, not as a source of financial stress or anxiety. Gaming can be a genuinely fun experience, but only when we play consciously and in control.

Jera7 — Built Specifically for Players in Bangladesh Responsible Gaming tools for you. You decide how much time and money to spend on gaming — no pressure, no obligation. It's entirely in your hands.

Problematic behaviour can develop quickly in online gaming. That's why jera7 actively monitors each player's gaming patterns and sends alerts when needed. Our goal is simple — keep you well and playing happily.

Keep in mind: Gaming at jera7 is for entertainment. Chasing losses with bet after bet is never the answer — knowing when to stop is a sign of wisdom.

Quick Tools Access
  • Deposit Limit — Set daily / weekly / monthly limits
  • Session Time Limit — Control your continuous play time
  • Reality Check — Regular break reminders
  • Cooldown Break — Take a break from 24 hours up to 30 days
  • Self-Exclusion — Long-term account suspension
  • 24/7 Support — Direct support in Bengali

Jera7's 6 Responsible Gaming Tools

Use these tools to take full control of your gaming experience — completely free of charge.

Setting a Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Lowering your limit applies instantly; increasing it requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you want to play in one sitting. Once the time is up, jera7 will automatically alert you and, if needed, end your session. This is the most effective tool for preventing excessive gaming.

Reality Check Reminder

During regular breaks, jera7 will remind you how long you've been playing and how much you've spent in BDT. This helps you make informed decisions. Truly responsible gaming starts with awareness.

Cooldown Break

When you need to cool off or just take a step back, set a cooldown period of 24 hours up to 30 days. Your account will be temporarily suspended during this time — no bets can be placed. It's a great way to reset.

Self-Exclusion

If you feel gaming is having a negative impact on your life, self-exclusion is available. You can close your account for anywhere from 6 months to permanently. All communications and promotional messages will also be paused during the self-exclusion period.

Family Protection

Concerned about a family member's gaming behavior? Let our support team know — we will put protective measures in place on that account. Problem gambling doesn't just affect one person; it affects the whole family, which is why we're here to support everyone involved.

How to Recognize Problematic Gaming

Problematic Gaming Behaviour It typically develops gradually. If you notice any of the following signs in yourself or someone close to you, seek support right away.

  • Repeatedly betting to chase lost money
  • Hiding gaming from family or friends
  • Spending money set aside for essential expenses on gaming
  • Feeling restless or irritable when not playing
  • Prioritising gaming over work, studies, or sleep
  • Continuing to game using borrowed money or loans
  • No longer feeling the same excitement even after increasing bet amounts
  • Trying to quit gaming but being unable to do so

If any 2 of the above signs apply to you: Contact our support team now or activate self-exclusion. Taking action quickly is always the smart move.

How High Is Your Gaming Risk?

Has any of the following been true for you in the last 12 months?
1. I have tried to chase my losses by placing more bets to win back what I lost.
2. I have gamed without my family or friends knowing.
3. I felt restless or irritable when I wasn't gaming.
4. I have skipped other responsibilities because of gaming.
5. I have gambled using borrowed money or loans.
6. I have tried to stop gaming but couldn't.

Results Analysis:
0–1 Yes: Normal — stay mindful.
2–3 Yes: Moderate risk — set betting and time limits.
4+ Yes: High risk — activate self-exclusion or seek support immediately.

Risk Level Scale
Low Risk Moderate High Risk

Steps to Activate Self-Exclusion

Responsible Gaming The most powerful tool available is self-exclusion. Activating self-exclusion on jera7 is straightforward — it can be done in just a few simple steps.

1
Log In to Your Account

Log in to your jera7 account and click the profile icon in the top right corner.

2
Go to the Responsible Gaming Section

Go to "Responsible Gaming" in your account settings.

3
Choose Your Self-Exclusion Duration

Choose a duration that fits your needs — 6 months, 1 year, 5 years, or permanent.

4
Confirm

Verify your identity to confirm the request. Self-exclusion will take effect immediately.

5
Get Help

Alongside self-exclusion, our support team will guide you toward professional help.

Alternative Options: If you can't log in or need an urgent self-exclusion, reach out to our support chat directly — we will close your account within 5 minutes.

The Golden Rules of Responsible Gaming

✓
Set a budget first

Before you start, decide the maximum amount in BDT you want to spend this week. Once you reach that amount, stop — whether you're winning or

Before you start, decide the maximum amount in BDT you want to spend this week. Once you reach that amount, stop — win or lose.

Most Important
✓
Set Time Limits

Set a maximum daily play time before you start. Keep an eye on the clock and stop on time. Avoid gaming late at night — poor sleep weakens your ability to make sound decisions.

Daily Habits
✓
Play for Fun, Not for Income

Never think of gambling as a source of income. Gaming is entertainment — keep that clear in your mind. If you lose, stay calm; it's a normal part of the game.

Mindset
✓
Don't play under stress or while intoxicated

Avoid gaming when under the influence of alcohol, medication, or severe stress. Your judgment is impaired in these states, and the risk of excessive betting increases significantly.

Caution

Frequently Asked Questions About Responsible Gaming

Yes. Any balance remaining in your account at the time of self-exclusion can be withdrawn. No new deposits or bets will be possible during the self-exclusion period, though withdrawals are generally permitted subject to applicable terms. Contact our support team for full details.

Lowering your deposit limit takes effect immediately. However, increasing it comes with a 24-hour cooling-off period. This waiting time is intentional — to prevent hasty decisions and help you maintain a responsible approach to gaming.

No. Your account cannot be reactivated before your self-exclusion period ends. This is a strict protection measure. Once the period is over, you can log back in and jera7 will encourage you to reset your responsible gaming tools.

No. jera7 is strictly for individuals aged 18 and above. Age is verified at registration and reconfirmed through the KYC process. Any account found to belong to a minor will be closed immediately.

If you believe a family member is showing signs of problematic gaming, contact the jera7 support team. We will assess the situation and, where necessary, apply protective measures to the account in question. You can receive assistance while remaining completely anonymous.

No, there are no charges. All of jera7's responsible gaming tools — deposit limits, session time limits, reality checks, cooldown breaks, and self-exclusion — are completely free to use. They are available to every player around the clock.

We're Always Here to Help

You're not alone on the path to responsible gaming. jera7's support team and professional organisations are always here for you.

Live Chat

Live support in Bangla, 24/7. Get immediate assistance with any responsible gaming concern.

Fastest
Email Support

Email us with full details of your situation. We will respond thoughtfully within 24 hours.

Detailed Support
Professional Counseling

We can connect you with gaming addiction specialists. Seeking professional help is a sign of strength.

Professional Support
Resources & Information

Read our FAQs and guides to learn more about responsible gaming — written in clear, straightforward English.

Read FAQs →

What to Do in an Emergency

If you feel that gaming is causing serious harm to you or someone you know — financial crisis, family breakdown, or deteriorating mental health — contact jera7 via Live Chat immediately.

We won't judge — we'll just help. Your information is kept completely confidential. Emergency self-exclusion requests are processed within 5 minutes.

Play Responsibly —
Join jera7 Today

Every player's safety is our responsibility at jera7. Enjoy gaming in a fully secure environment — use our responsible gaming tools to stay in control of your own experience.

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Responsible Gaming
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